ROIRocket PRIVACY POLICY

Last Updated: January 1, 2022

Thank you for visiting the ROIRocket (“ROIRocket,” “we.” “us”) website and services (collectively, the “Website”). This privacy policy (the “Privacy Policy”) is designed to assist you in understanding how we collect, use, and protect any personal information you may provide to us (“Personal Information”). Our Terms of Use describe the terms and conditions governing your access to and use of the Website and are at https://www.roirocket.com/terms-of-use. Our Data Policy describes how we use your data as well as your rights and can be found at https://www.roirocket.com/data-policy.

YOUR USE OF THE WEBSITE, AND CONTINUED USE OF THE WEBSITE FOLLOWING ANY CHANGES TO THIS PRIVACY POLICY, SIGNIFIES YOUR CONSENT TO BE LEGALLY BOUND BY BOTH THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY AND THOSE SET FORTH IN OUR TERMS OF USE. IF YOU DO NOT AGREE TO THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT USE THE WEBSITE OR PROVIDE ANY PERSONAL INFORMATION TO US.

What Personal Information is collected from me?

In order to use the Website, participate in surveys, and earn rewards, you will need to create an account, and you may associate additional Personal Information with your account (collectively, “Profile Information”). We may also collect certain indirect information as a result of your use of, and interaction with, the Website (“Usage Information”).

Your Profile Information. We collect information in several ways from different parts of the Website. Some Personal Information is gathered when you register. During registration, we require a unique email address and private password. We may also ask you to voluntarily provide us with additional information regarding your personal or professional interests as well as demographic information so we may target the surveys you receive and contact preferences. Wherever ROIRocket collects Personal Information, we make an effort to include a link to this Privacy Policy on that page. You may choose not to provide your Personal Information; however, creating an account is a prerequisite for using the full functions of the Website. If, outside of the Website, you provide any Profile Information to a third-party company on whose behalf you are completing a survey, for example, in order to receive delivery of a product to be tested, then the use of your Profile Information will be governed by the privacy policy and practices of such third-party company. You should always review the website terms of use and privacy policies of any party to whom you intend to provide your Personal Information. WE WILL NOT AND CANNOT BE RESPONSIBLE FOR ANY PERSONAL INFORMATION YOU PROVIDE TO ANY OTHER PARTY BY A MEANS OUTSIDE OF THE WEBSITE.

Your Usage Information. We may also collect certain indirect and/or aggregate information as a result of your use of, and interaction with, the Website. This information may include information about the devices used to access the Website (including IP addresses), the dates and times of Website visits, and the clickstream data of the users accessing the Website.

We may use certain standard web measurement and tracking technologies such as “cookies,” web server logs, or other statistics programs to collect Usage Information and track and record how you use the Website. We use cookies, which are small text files stored by your Internet browser, to (a) remind us of who you are in order to deliver you better service; (b) estimate our audience size by determining repeat usage of the Website to help target advertisements based on user interests and behavior; (c) track your progress in surveys; and (d) measure certain traffic patterns for use as a research tool to understand how our users’ habits are similar or different from one another. We analyze this data for certain trends in statistics, such as which parts of the Website users are visiting and how long they spend there. We may also use third-party analytics on the Website, including Google Analytics and/or Accelerize. For more information about Google Analytic’s or Accelerize’s Privacy Policies click here: https://policies.google.com/technologies/partner-sites – https://getcake.com/privacy-policy/.

How is my Personal Information used?

The Personal Information you provide will be used to support your relationship with ROIRocket. We may use your Personal Information to:

1. provide you with an account, the surveys, and any rewards through the Website;
2. send you information or materials you request;
3. maintain a record of your transactions using the Website;
4. respond to your questions and comments and provide user support;
5. communicate with you about our surveys, products, services, offers, and promotions and those of our clients;
6. operate, evaluate, and improve our business and the products and services we offer;
7. analyze and enhance our marketing communications and strategies;
8. analyze trends and statistics regarding use of the Website and transactions conducted using the Website;
9. protect against and prevent fraud, unauthorized transactions, claims, and other liabilities, and manage risk exposure, including by identifying potential hackers and other unauthorized users;
10. enforce our Terms of Use and other agreements; or
11. comply with applicable legal requirements and industry standards.

We also do research on our users’ demographics, interests, and behavior based on the information provided to us during your use of the Website. This research is compiled and analyzed on an aggregated basis. Aggregated data does not include personally identifiable information. ROIRocket may share this aggregated data with others. We WILL not use spyware, adware or any other similarly intrusive software.

Finally, we also may use the information we obtain about you in other ways for which we provide specific notice at the time of collection.

Who is collecting my Personal Information?

The Personal Information you share on the Website will not be shared with any 3rd party without your prior consent. The data that you provide in your profile(s) and/or study responses may, however, may be shared with the a 3rd party, including the Research Companies that you may take surveys with through ROIRocket. If you do not wish to share data requested in a specific study, please opt out of participating in that study.

By clicking on a survey link to participate in a study, you will be leaving the ROIRocket site and taken to a 3rd party’s website. Please review all 3rd party sites’ Terms of Use and Privacy Policies. Research companies that you may take surveys with through ROIRocket may also use their own cookies. The content of such cookies and the use of the information they contain is controlled by the individual research companies, not by ROIRocket. In connection with our online ad exposure program (the “Online Ad Exposure Program”), you can participate in surveys regarding specific ads and promotions that we are testing for our clients. To facilitate the completion of these surveys, our clients may write, set, or read cookies, locally shared/stored objects, Flash cookies, and/or any other related technology (each a “Third-Party Technology” and collectively the “Third-Party Technologies”). The Third-Party Technologies may be written, set, or read in various locations, including, without limitation, our servers or systems. If you participate, a unique identification number (“UID”) will be stored in the Third-Party Technology to allow you to be re-contacted about the online ad or promotion and our client will use the Third-Party Technology to determine whether you have seen, clicked on, or otherwise interacted with the online ad or promotion. If you have interacted with the online ad or promotion, our client will send your UID and the specific survey, and we will provide you with the opportunity to complete the survey.

With whom does ROIRocket share my information?

ROIRocket may share aggregated data, which does not include personally identifiable information, or similarly anonymized data with others without limitation. We may also disclose the information we collect from and about you:

1. when necessary to perform services on your behalf, such as to obtain commercial and credit information to establish, maintain or renew a customer contract;
2. when we have reason to believe that such disclosure is necessary to identify, contact, or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, customers, or other users of the Website, or anyone else who could be harmed by such activities, or is appropriate or necessary to enforce the Terms of Use, take precautions against liability, investigate and defend against any third-party claims or allegations, and/or protect the security or integrity of the Website;
3. in certain cases to third parties for their own marketing purposes, as further described below;
4. to respond to judicial process and provide information to law enforcement agencies in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law or to comply with the rules and regulations of any credit or debit card payment network, or in the good-faith belief that such action is necessary to comply with state and federal laws or such rules and regulations;
5. to our business partners for research, analytical and marketing purposes, such as analyzing usage patterns for certain content, services, advertisements, promotions, and/or functionality on the Website and/or to our subsidiaries, affiliated companies, contractors or other service providers for the purpose of processing such information on our behalf; or
6. otherwise with your consent.

We may use your Usage Information to identify and develop products and services that may be of interest to you and/or share this information with certain third parties for direct marketing purposes with respect to special offers, products, services, programs, promotions, surveys, publications, invitations or other opportunities that may be of interest to certain demographic groups. We do not sell your information to third parties and have no intention of doing so in the future. Under the laws of some jurisdictions, you may be entitled to request disclosure regarding how we share your Usage Information with third parties for direct marketing purposes (“Information-Sharing Disclosure”). To the extent required by applicable law, we shall provide the Information-Sharing Disclosure to you upon rightful request made in writing to ROIRocket, 205 North Detroit Street Suite 600, Denver, CO 80206 USA.

We may sell or buy other businesses or entities. In such event, we may transfer or assign the information we have collected as part of such merger, acquisition, sale, or other change of control. In such transactions, your Personal Information may be included in the transferred business assets. Also, in the unlikely event of our bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors’ rights generally, we may not be able to control how your Personal Information is treated, transferred, or used and your Personal Information may be included in the transferred assets.

Except as explained above, we will not share any of your information with any third party, unless we have received your express permission to do so.

What choices do I have regarding my Personal Information?

Cookies. Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. Please note, however, that without cookies you may not be able to take full advantage of all of the features of the Website.

Access, Correct, and Delete your Personal Information. You can request the specific Personal Information that we have collected about you, correct factual inaccuracies in your information, remove Personal Information from our databases, and/or update your Personal Information by clicking here or updating your information on your member account on the Website.

Promotional Communications. We want to help you quickly find information on the Website and alert you to specific surveys, updated information, and other new opportunities. Accordingly, we may send you direct mailings, or contact you by telephone about our various surveys and other opportunities we feel may be of interest to you. If you do not want to receive such mailings, simply “opt-out” by the means provided for in the mailings or by clicking here. To “opt-out” means that you have notified us that you no longer wish to receive email or telephone opportunities to participate in surveys and that you “opt-out” of receiving such information in the future. By not opting out, you expressly agree that a business relationship exists between you and us and that we may call you in connection with such existing business relationship.

Web Analytics. You may opt out of the aggregation and analysis of data collected about you on our website by Google Analytics by installing the Google Analytics browser add-on available at: https://tools.google.com/dlpage/gaoptout.

Third-Party Tracking. Although we do not control third parties’ collection or use of your information to serve interest-based advertising or other targeted content, a number of these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted advertisements from members of the Network Advertising Initiative by visiting http://www.networkadvertising.org/choices. If you do not wish to participate in the Online Ad Exposure Program, please visit http://www.nielsen-online.com/corp.jsp?section=leg_prs&nav=1.

What about my children and their use of the Website?

The Website is not directed to, and we do not knowingly collect Personal Information from, children under the age of 16. If you are under 16 years of age, please do not use or access the Website at any time or in any manner. If you believe that you may have information regarding a person under 16 that you believe to have registered an account with, or otherwise provided Profile Information via, the Website, please contact us.

How can this Privacy Policy be changed?

If we make material changes to this Privacy Policy, we will publish the changes on this Website and notify you at least 30 days before those changes take effect. As always, if you do not agree with any changes to our Privacy Policy, you have the option of requesting that we delete your personally identifiable information from the Website.

Linked Websites

Third-party Internet sites and services accessible through ROIRocket have separate privacy and data collection practices, independent of us. Additionally, our Website may contain links to other websites which may have privacy policies that differ from our own. We are not responsible for the collection, use or disclosure of information collected through third-party websites and expressly disclaim any liability related to such collection, use or disclosure. We are also not responsible for any information or content contained on such websites. Links to other websites are provided solely as a convenience. Your browsing, use and interaction on any other websites, including websites which have a link to the Website, are subject to that website’s own rules and policies. Accordingly, we recommend that you review the privacy policy posted on any website that you may access through, or which links to the Website.

If you post Personal Information online that is accessible to the public, you may receive unsolicited messages from other parties in return.

Security Concerns

We take commercially reasonable precautions and have implemented commercially reasonable technical measures intended to protect against the risks of unauthorized access to, erroneous disclosure of, and unlawful interception of information submitted via the Website. However, your email transmissions and/or other communications containing such information, including Personal Information, may be unlawfully intercepted or accessed by third parties and/or the Website may be subject to hostile network attacks or administrative errors. We cannot and do not guarantee the security of any Personal Information transmitted over the Internet. Once we receive your Personal Information, we take steps that we believe are commercially reasonable to limit access to your Personal Information to only those employees and service providers whom we determine need access to the Personal Information to provide the requested services, products, offers or opportunities that may be of interest to you. However, even after we receive your Personal Information, we cannot guarantee that your Personal Information may not be accessed, disclosed, altered, or destroyed as a result of a breach of our commercially reasonable efforts or as a result of any other event beyond our reasonable control. Accordingly, we cannot and do not guarantee that your information, including Profile Information, is completely secure and safe from such risks. FOR THE AVOIDANCE OF DOUBT, WE EXPRESSLY DISCLAIM ANY REPRESENTATION OR WARRANTY, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO ENSURING, GUARANTEEING OR OTHERWISE OFFERING ANY DEFINITIVE PROMISE OF SECURITY IN CONNECTION WITH YOUR INFORMATION, INCLUDING PROFILE INFORMATION OR USAGE INFORMATION, THROUGH THE WEBSITE.

Special Note to International Users

By using the Website, you agree and acknowledge that the Website is hosted in the United States. If you are attempting to access the Website from a physical location within Canada, the European Union, Asia, or any other region with laws or regulations governing personal data collection, use, and disclosure that differ from United States laws, please be advised that through your continued use of the Website, which is governed by U.S. law, this Privacy Policy, and the Terms of Use, you are transferring your information, including Personal Information, to the United States and you consent to such transfer.

Do Not Track Signals

Your web browser may let you choose your preference as to whether you want to allow the collection of information about your online activities over time and across different websites or online services. At this time, the Website does not respond to the preferences you may have set in your web browser regarding such collection of your Personal Information, and the Website may continue to collect information in the manner described in this Privacy Policy.

Additional Questions

Questions regarding this Privacy Policy should be directed to ROIRocket here.